This shop is your new portal for online shopping in a simple and easy way.

We offer you high quality products at a competitive price that you will not find anywhere else on the market. Shopping with us is a fun and safe process. We provide you with all the facilities you need, so you can choose the product, the payment process or the shipping process for it.

Welcome to ONEMARTT LLC. By using our website or placing an order, you agree to the following Terms and Conditions.

1. General

ONEMARTT LLC is an online store specializing in e-commerce and offering Cash on Delivery (COD) as the primary payment method. We reserve the right to update or revise these Terms at any time without prior notice.

2. Products

We aim to provide accurate descriptions, images, and specifications for every product. However:

Product colors, packaging, or design may vary slightly from the images shown.
Product availability is subject to stock levels.
We reserve the right to update, modify, or discontinue products at any time.
3. Pricing
All prices are displayed in the applicable local currency unless otherwise stated.
Prices may change without notice.
Delivery charges may vary depending on the destination.
4. Cash on Delivery (COD)
Payment must be made in full when your order is delivered.
Customers are encouraged to prepare the correct payment amount.
Repeated refusal to accept confirmed orders may result in future order restrictions.
5. Delivery

Estimated delivery times depend on your location and successful order confirmation.

Delivery delays may occur due to:

Incorrect or incomplete delivery information.
Customer unavailability.
Weather conditions, transportation issues, or other unforeseen events.

Customers are responsible for being available at the provided delivery address.

6. Order Confirmation

To ensure accuracy and prevent fraudulent orders, all orders must be confirmed by phone call or message before shipping.

If we are unable to contact the customer, the order may be cancelled.

7. Returns & Refunds

Returns are accepted only if:

The product received is damaged.
The wrong item was delivered.
The product has a manufacturing defect.

Conditions:

The issue must be reported within 24 hours of delivery.
The product must remain unused and in its original packaging.
Refunds or replacements are subject to inspection and approval.
Shipping fees are non-refundable unless the error was caused by ONEMARTT LLC.
8. Customer Responsibilities

Customers agree to:

Provide accurate contact and delivery information.
Respond to order confirmation requests.
Treat delivery personnel respectfully.
9. Limitation of Liability

ONEMARTT LLC is not liable for:

Indirect or consequential damages.
Improper use of products.
Delivery delays caused by circumstances beyond our reasonable control.
10. Fraud Prevention

To protect our business and customers, we reserve the right to:

Cancel suspicious or fraudulent orders.
Restrict future purchases from customers with repeated unjustified order refusals.
Take legal action where appropriate.
11. Privacy

Customer information is collected solely for:

Processing orders.
Arranging deliveries.
Providing customer support.

We do not sell or share customer information with third parties except when necessary to complete delivery or when required by applicable law.

12. Governing Law

These Terms and Conditions are governed by the applicable laws and regulations of the jurisdictions in which ONEMARTT LLC operates.

13. Contact Us

ONEMARTT LLC

📧 Email: onemarttcod@gmail.com

📞 Phone: +1 251-384-4695

Return & Exchange Policy
All customers have the right to request a return or exchange for eligible products purchased from our store.
All products sold on our website are covered by this Return & Exchange Policy and are subject to the terms and conditions stated below.
Products may be returned or exchanged only if they are unused, in their original condition, and returned in their original packaging.
Return requests must be submitted within three (3) days of receiving the order. Exchange requests must be submitted within seven (7) days of receiving the order.
To request a return or exchange, please contact us through our Contact Us page or by using our customer support phone number.
If the product is damaged, defective, or you received the wrong item, please send us clear photos along with your order number, city, and delivery address so we can review your request and arrange a replacement if applicable.
A full refund will be issued if the product delivered is completely different from the product shown and ordered on our website.
We are not responsible for customer expectations regarding features or uses that are not clearly stated on the product page.
If the customer decides to return the product for personal reasons, and the product has no defect or error, up to 30% of the order value may be deducted to cover shipping and handling costs.

Privacy Policy

Our website respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal data under certain circumstances. It also explains the measures we take to safeguard your information and your choices regarding the collection, use, and disclosure of your personal data. By accessing or using our website, whether directly or through another website, you agree to the practices described in this Privacy Policy.

Protecting your personal information is extremely important to us. Any information you provide, including your name and contact details, will only be used in accordance with this Privacy Policy. We collect personal information only when necessary or when it is directly related to providing our services to you.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.

You may browse our website without providing personal information. Your identity remains anonymous unless you voluntarily provide your information by placing an order, creating an account, or contacting us.

1. Information We Collect

We may collect personal information when you place an order or use our services.

The information we may collect includes, but is not limited to:

Full name
Email address
Phone number
Billing address
Delivery address (if different)
Payment information (where applicable)
Order details
Any information you provide when contacting our customer support team

We collect, store, and process your information to:

Process and deliver your orders.
Verify and manage transactions.
Provide customer support.
Improve our website and services.
Detect and prevent fraud.
Analyze website usage and customer preferences.
Send order updates and service notifications.

With your permission, we may also send promotional offers, newsletters, and information about new products. You may unsubscribe from marketing communications at any time.

To complete your order, we may share your name, address, and phone number with trusted delivery partners or logistics providers responsible for shipping your purchase.

Your account information and order history may be available through your online account. You are responsible for keeping your login credentials confidential. We are not responsible for unauthorized access resulting from your failure to protect your account information.

Other Uses of Your Personal Information

We may use your personal information for customer surveys, statistical analysis, and service improvement. Participation in surveys is always voluntary.

We may occasionally send information about our products, services, promotions, or special offers. If you no longer wish to receive these communications, you may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

We may also use anonymous, non-identifiable data to analyze website performance, customer behavior, and marketing effectiveness. This information cannot be used to identify you personally.

Competitions and Promotions

If you participate in contests, giveaways, or promotional campaigns, we may use your information to administer the promotion, contact winners, and distribute prizes. Additional terms may apply to each promotion.

Third Parties and External Websites

We may share your information with trusted service providers who assist us in operating our business, including payment processors, delivery companies, customer support providers, fraud prevention services, and marketing partners.

These third parties are required to protect your information and use it only for the services they provide.

If ONEMARTT LLC is merged, acquired, or sells part of its business, customer information may be transferred as part of that transaction.

We will never sell your personal information to third parties without your consent unless required by law.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

2. Cookies

Our website uses cookies to improve your browsing experience and provide certain website features.

Cookies are small text files stored on your device that allow our website to recognize your browser during future visits.

We use cookies to:

Remember your shopping cart.
Save your preferences.
Improve website performance.
Analyze website traffic.
Enhance user experience.

Our website may also use services such as Google Analytics to better understand how visitors use our website. These services may collect information such as your IP address, browser type, and pages visited.

You may disable cookies through your browser settings. However, doing so may limit certain features of our website.

By continuing to use our website, you consent to the use of cookies as described in this Privacy Policy.

3. Security

We implement appropriate technical, administrative, and organizational security measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

Customer information is stored on secure servers protected by firewalls and modern security technologies.

Where applicable, sensitive information is protected using industry-standard encryption technologies such as SSL (Secure Socket Layer).

Although we follow recognized security practices, no method of electronic storage or internet transmission is completely secure. Therefore, we cannot guarantee absolute security.

Customers are responsible for protecting their account credentials and passwords from unauthorized use.

4. Customer Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where permitted by applicable law.
Withdraw your consent for marketing communications at any time.
Request that we stop using your personal information for direct marketing purposes.

To exercise any of these rights, please contact our Customer Support team using the contact information provided on our website.

Company Information

Company Name: ONEMARTT LLC
Representative: AYOUB LAKHDAR
Email: onemarttcod@gmail.com
Phone: +1 (251) 384-4695

Business Address

30 North Gould Street, Suite R
Sheridan, Wyoming 83803
United States

Customer Support Hours
Monday – Saturday: 9:00 AM – 7:00 PM
Sunday: Closed

Frequently Asked Questions
How can we help you?

Find answers to the questions our customers ask most often.

When will my order arrive?

Delivery times depend on your location and our shipping partner. Once your order has been confirmed, delivery typically takes 1 to 3 business days in most service areas.

Do you offer international shipping?

Currently, we only deliver within the countries and regions supported by our local shipping partners.

If you would like to arrange international shipping, please contact our support team via the Contact Us page or WhatsApp. We will provide a shipping quote based on the product's weight and destination.

What if I receive a damaged or defective product?

If your product arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.

Requests must comply with our Return & Exchange Policy. Once the issue is verified, we will arrange a replacement or refund in accordance with our policy. Shipping costs may also be refunded if the error was on our side.

Can I place a bulk order?

Yes. We welcome wholesale and bulk purchases.

Depending on the product and quantity ordered, we offer special discounts ranging from 10% to 20%. Please contact our customer support team through the Contact Us page to receive a personalized quotation.

Need More Help?

If you cannot find the answer you're looking for, feel free to contact our customer support team. We're always happy to assist you.